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A comprehensive case-based text combining essential quality management knowledge with real-world scenarios. With in-depth healthcare quality... Læs mere
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Authored by one of the world's most respected Quality and Six Sigma experts, Howard S. Gitlow, and a... Læs mere
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Building on the success of his previous text, Quality Management in Health Care: Principles and Methods, Dr. Lighters new book, Basics of Performance... Læs mere
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* While most books on quality management are much too complex, Essentials of Quality follows a new approach that is moreaccessible and engaging for business managers. * Presents unique coverage of hot topics and integrates morerelevant examples.
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Top Class Competitors: How Nations, Firms and Individuals Succeed in the New World of Comp establishes... Læs mere
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Have you ever been involved in a project that didn't require a meeting? Neither have we. Well-run project... Læs mere
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* Emphasizes real-world applications of simulation modeling in both services and manufacturing sectors. Case studies are provided. * Teaches basic and... Læs mere
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This hands-on book presents a complete understanding of Six Sigma and Lean Six Sigma through data analysis and statistical... Læs mere
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Tips, techniques, and trends on harnessing dashboard technology to optimize business performance In Performance Dashboards, Second... Læs mere
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This book presents a clear, quick understanding of the basic techniques in statistical quality control that are employed by business and industrial managers alike.