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Produktudvikling, produktion og service formidler en bred viden om principper, som vedrører produkter/serviceydelser, service, kundekontakt, kvalitet og... Læs mere
Conceptual thinking is a way of thinking with which you add a vision to a product, service or organisation. In order to attract and bind your consumer, your... Læs mere
This book helps you understand and improve your organization's business processes, taking into account computer software available. Contains... Læs mere
Paul Allen provides an accessible introduction to service orientation, showing how it works and highlighting the benefits it can deliver. Packed with valuable insights, the book will be essential reading for CIOs, IT architects and senior developers.
In a stochastic environment, in which the processing time of a job is not known with certainty, a schedule is typically analyzed based on... Læs mere
Originally published in 1954, this book presents a concise explanation of the way in which production and prices are... Læs mere
This book aims to help business strategists and policy-makers understand how compatibility standards may be used to ensure business success. It combines... Læs mere
Melissa Gregg explores the obsession with using productivity as the primary measure of most workers' sense of value and success in the workplace, showing how it isolates workers from each other while erasing their collective efforts to define work limits.