Der er 9 underkategorier
Kundeservice
Visning: Type : Alle | Sprog : Engelsk | Format : Paperback / softback Der vises kun varer på engelsk
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The Trusted Advisor (Bog, Paperback / softback, Engelsk)In order to survive, today's professionals must earn the trust of their clients and re-earn it throughout their careers. Now David Maister, the famed ""guru's guru,"" joins forces... Læs mere
Levering: 6 - 9 hverdage -
Bemærk: Kan leveres før jul.
How To Become A Rainmaker (Bog, Paperback / softback, Engelsk)Rainmakers are the people who bring money into their organisations and this book is packed with hints and tips to pursue prospective customers and keep them.
Levering: 6 - 9 hverdage -
Bemærk: Kan leveres før jul.
The 10-Second Customer Journey: The CXO’s playbook for growing and retaining customers in a digital world (Bog, Paperback / softback, Engelsk)By combining the power of customer experience and marketing, The 10-Second Customer Journey offers a roadmap to getting quickly from ‘I see it’ to ‘I love it’ in today’s digital environment.
Levering: 6 - 9 hverdage -
Bemærk: Kan leveres før jul.
The Ten Principles Behind Great Customer Experiences, The: The Ten Principles Behind Great Customer Experiences (Bog, Paperback / softback, Engelsk)Levering: 6 - 9 hverdage -
Bemærk: Kan ikke leveres før jul.
The Offer You Can't Refuse: What If Customers Want More Than Excellent Service? (Bog, Paperback / softback, Engelsk)How can you stay relevant for your customers? The answer is a combination of the following three factors: technology, personal involvement and social commitment.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
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The Raving Fans! (Bog, Paperback / softback, Engelsk)With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.
Levering: 6 - 9 hverdage -
Bemærk: Kan ikke garanteres før jul. Se dato på varen.
Celebrity Service Secret Sauce: The magic ingredient of outstanding customer and team experiences (Bog, Paperback / softback, Engelsk)Levering: Kan forudbestilles (Forventes d. 22-01-2026) -
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Quality Management for Services: Handbook for Successful Quality Management. Principles – Concepts – Methods (Bog, Paperback / softback, Engelsk)Levering: 6 - 9 hverdage -
Bemærk: Kan ikke garanteres før jul. Se dato på varen.
Customer Engagement Strategy: Using Emerging Technologies to Transform the Customer Journey (Bog, Paperback / softback, Engelsk)Learn how to integrate emerging technologies strategically such as AI, Web3, virtual environments and gamification, to transform your customer journey into memorable, loyalty-building experiences that drive competitive advantage.
Levering: Kan forudbestilles (Forventes d. 03-10-2026) -
Bemærk: Kan ikke leveres før jul.
Creative Cost-Benefits Reinvention: How to Reverse Commoditization Hell in the Age of Customer Capitalism (Bog, Paperback / softback, Engelsk)This book puts the commoditization phenomenon under the microscope, laying out an economic analysis, followed by solutions and strategic recommendations.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
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Lived Experiences of Public Consumption: Encounters with Value in Marketplaces on Five Continents (Bog, Paperback / softback, Engelsk)This collection of original ethnographically based research from five continents, provides insights into... Læs mere
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The Satisfaction of Change: How Knowledge and Innovation Overcome Loyalty in Decision-Making Processes (Bog, Paperback / softback, Engelsk)This book analyzes the impact of the digital economy on customer satisfaction, shopping experience, resistance to change, script theory, and loyalty.
Levering: Skaffevare (forvent 14 - 30 hverdage)
