Forstør
Kategorier / sektioner:

Recommended: be the company people love to recommend (Bog, Paperback)

Af: J. Christian Andersen

Forlag: Motus - samt eksp. BoD
Format: Paperback
Sprog: Engelsk
Sideantal: 123
Dato for udgivelse: 21-10-2015
Udgivelse: 1. udgave, 2015.
Illustrator: Hugo Camacho
ISBN-13: 9788771703696
Produkt type: Bog
Illustrationsangivelser: ill.
Originaltitel: Anbefalet
År for denne udgave: 2015
Originalsprog: Dansk
Udgave: 1
Oplag: 1

Forlaget skriver: Ikke på lager lige nu. Leveringstid 8-10 dage efter bestilling.

Formater / udgaver

Bog
Paperback
99,00 kr
epub
75,90 kr

99,00 kr

Når du handler på WilliamDam.dk, betaler du den pris du ser.

  • Ingen gebyrer
  • Ingen abonnementer
  • Ingen bindingsperioder

Beskrivelse

Satisfied customers are good - but not good enough!
Going from customer satisfaction to customer loyalty requires a deeper insight into the mechanics of loyalty and a new perspective on customer service.
Combining theory with solid and inspiring case stories, this book will help you to gain a deeper understanding of the approach to customer service that has brought massive success to some of the world's leading businesses.
Read the book before your competitors and become the company that customers will love to recommend.

Anmeldelser fra kunder

Skriv en anmeldelse

Recommended: be the company people love to recommend

Recommended: be the company people love to recommend