Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Bog, Hardback, Engelsk)
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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Bog, Hardback, Engelsk)

Af: JR Galbraith

Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process

Forlag: John Wiley & Sons Inc

  • Type: Bog
  • Format: Hardback
  • Sprog: Engelsk Sprog: Engelsk
  • ISBN-13: 9780787979195
  • Udgivelsesdato: 13-05-2005
  • Første udgivelsesår: 2005
  • Illustrationer: Charts: 33 B&W, 0 Color; Tables: 9 B&W, 0 Color; Exhibits: 0 B&W, 0 Color
  • Originalsprog: United States
  • Sideantal: 208
  • Indbinding: Hardback
  • Forlag: John Wiley & Sons Inc
  • Sideoplysninger: 208 pages, Charts: 33 B&W, 0 Color; Tables: 9 B&W, 0 Color; Exhibits: 0 B&W, 0 Color
  • Mål: 231 x 160 x 23

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Offers business leaders a comprehensive customer-centric organizational model that shows how to put in place an infrastructure that is organized around the demands of the customer. This title includes information about structure, management processes, reward and management systems, and people practices.

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