All over the world people are organizing dynamic collaborative events to improve... Læs mere
Essential tool kit for professionals involved in shaping their local community environment.
This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work
First published in 1987, this title was one of the first to explore the emerging popular movement of Community... Læs mere
First published in 1976, this book tells of the dramatic struggle between tenants’ groups, community associations, students, squatters, intellectuals,... Læs mere
First published in 1976, this book tells of the dramatic struggle between tenants’ groups, community associations, students, squatters, intellectuals,... Læs mere