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Service Operations Management

(Bog, Paperback / softback, Engelsk)
Forfattere: Robert Johnston, Michael Shulver, Nigel Slack, Alan Betts
Forlag: Pearson Education Limited

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Beskrivelse

Address real-world organisational challenges by applying the principles of Service Operations Management Service Operations Management, 6th edition provides an understanding of how service performance can be improved in organisations. It features tools and techniques throughout, along with examples from a wide variety of international businesses.

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Alle detaljer

Forlag Pearson Education Limited
Forfattere Robert Johnston, Michael Shulver, Nigel Slack, Alan Betts
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgave 6 ed
Udgivelsesdato 04-09-2025
Første udgivelsesår 2025
Originalsprog United Kingdom
Sideantal 664
Indbinding Paperback / softback
Forlag Pearson Education Limited
Sideoplysninger 664 pages
Mål 263 x 196 x 31
ISBN-13 / EAN-13 9781292739090