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This volume constitutes the proceedings of the 11th IFIP WG 8.1 Conference on the Practice of Enterprise Modeling held in October/November 12018 in Vienna, Austria.
They wrote this book to help readers define, implement, deploy and maintain company-wide measurement programs, which consist of a set of measures, indicators and roles that are built around the concept of measurement systems.
The target audiences include, on the client side: CCOs, CIOs, lawyers, procurement managers, outsourcing consultants and IT Service managers and, on the provider side: account managers, bid managers, outsourcing project managers, operation managers and service managers.
The papers cover a wide range of topics in the field of free/libre open... Læs mere
It (1) introduces the reader to different ways of looking at refinement, relating refinement to observations(2) shows how these are realised in different... Læs mere
This book provides a comprehensive overview of the field of software... Læs mere
The two-volume set IFIP AICT 535 and 536 constitutes the refereed... Læs mere