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Cases in Hospitality Management: A Critical Incident Approach

(Bog, Paperback / softback, Engelsk)
Forfatter: Timothy R. (Cornell University) Hinkin
Cases in Hospitality Management: A Critical Incident Approach
Forlag: John Wiley & Sons Inc

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Beskrivelse

Your guide to becoming an effective hospitality manager The hospitality industry is a "people" business. Whether dealing with guests or customers, managers or coworkers, those who work in this industry interact with other people perhaps more than in any other.

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Alle detaljer

Forlag John Wiley & Sons Inc
Forfatter Timothy R. (Cornell University) Hinkin
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgave 2 ed
Udgivelsesdato 18-11-2005
Første udgivelsesår 2005
Originalsprog United States
Sideantal 176
Indbinding Paperback / softback
Forlag John Wiley & Sons Inc
Sideoplysninger 176 pages
Mål 152 x 230 x 9
ISBN-13 / EAN-13 9780471686934