Contact Us! Coursebook with Audio CD: Call Center English Skills
(Engelsk)
Forlag:
Cambridge University Press
- Format: Multiple-component retail product
-
Sprog:
Engelsk
- ISBN-13: 9780521124737
- Se flere detaljer ▼
Bemærk: Kan ikke leveres før jul.
Beskrivelse
The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
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Alle detaljer
| Forlag | Cambridge University Press |
| Forfattere | Jane Lockwood, Hayley McCarthy |
| Format | Multiple-component retail product |
| Sprog | Engelsk |
| Udgivelsesdato | 10-11-2009 |
| Første udgivelsesår | 2009 |
| Originalsprog | United Kingdom |
| Sideantal | 136 |
| Indbinding | Multiple-component retail product |
| Forlag | Cambridge University Press |
| Sideoplysninger | 136 pages |
| Mål | 212 x 296 x 12 |
| ISBN-13 / EAN-13 | 9780521124737 |