Bemærk: Kan ikke leveres før jul.
Forventes på lager: 25-11-1996
Most counsellors use the telephone to interact with clients to some degree. This volume explores the skills needed to carry out effective telephone counselling - such as welcoming and establishing a relationship with the client, listening and responding, and understanding silences.
| Forlag | SAGE Publications Inc |
| Forfatter | Maxine Rosenfield |
| Type | Bog |
| Format | Paperback / softback |
| Sprog | Engelsk |
| Udgivelsesdato | 25-11-1996 |
| Første udgivelsesår | 1996 |
| Serie | Professional Skills for Counsellors Series |
| Originalsprog | United States |
| Sideantal | 160 |
| Indbinding | Paperback / softback |
| Forlag | SAGE Publications Inc |
| Sideoplysninger | 160 pages |
| Mål | 215 x 140 x 10 |
| ISBN-13 / EAN-13 | 9780803979994 |