Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments... (Bog, Hardback, Engelsk)
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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

(Bog, Hardback, Engelsk)
Forfattere: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Forlag: McGraw-Hill Education - Europe

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Beskrivelse

Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.

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Alle detaljer

Forlag McGraw-Hill Education - Europe
Forfattere Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield
Type Bog
Format Hardback
Sprog Engelsk
Udgave 2 ed
Udgivelsesdato 16-06-2013
Første udgivelsesår 2013
Illustrationer 0 Illustrations
Originalsprog United States
Sideantal 304
Indbinding Hardback
Forlag McGraw-Hill Education - Europe
Sideoplysninger 304 pages, 0 Illustrations
Mål 163 x 236 x 24
ISBN-13 / EAN-13 9780071830607