Designing Better Services: A Strategic Approach from Design to Evaluation

(Bog, Paperback / softback, Engelsk)
Forfattere: Francesca Foglieni, Beatrice Villari, Stefano Maffei



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Beskrivelse

Based on these experiences it extensively discusses evaluation, with a particular focus on service evaluation, and explains its importance in supporting service design and fostering innovation throughout the service design process.

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Alle detaljer

Forlag Springer International Publishing AG
Forfattere Francesca Foglieni, Beatrice Villari, Stefano Maffei
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgave 1st ed. 2018
Udgivelsesdato 05-10-2017
Første udgivelsesår 2017
Serie SpringerBriefs in Applied Sciences and Technology
Illustrationer 11 Illustrations, black and white
Originalsprog Switzerland
Sideantal 115
Indbinding Paperback / softback
Forlag Springer International Publishing AG
Sideoplysninger 115 pages, 11 Illustrations, black and white
Mål 235 x 155
ISBN-13 / EAN-13 9783319631776