Exits, Voices and Social Investment: Citizens’ Reaction to Public Services
(Bog, Paperback / softback, Engelsk)
Forlag:
Cambridge University Press
- Type: Bog
- Format: Paperback / softback
-
Sprog:
Engelsk
- ISBN-13: 9781107484184
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Beskrivelse
Public services are used by everyone. Dissatisfied consumers can either voice their complaints, or exit. Using survey evidence from the UK, this book examines how people's investment or stake in their communities affects their choice to exit or voice and the implications for the provision and quality of public services.
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Alle detaljer
| Forlag | Cambridge University Press |
| Forfattere | Keith Dowding, Peter (University College London) John |
| Type | Bog |
| Format | Paperback / softback |
| Sprog | Engelsk |
| Udgivelsesdato | 01-01-2015 |
| Første udgivelsesår | 2015 |
| Serie | Theories of Institutional Design |
| Illustrationer | 35 Tables, black and white; 7 Line drawings, unspecified |
| Originalsprog | United Kingdom |
| Sideantal | 206 |
| Indbinding | Paperback / softback |
| Forlag | Cambridge University Press |
| Sideoplysninger | 206 pages, 35 Tables, black and white; 7 Line drawings, unspecified |
| Mål | 228 x 151 x 28 |
| ISBN-13 / EAN-13 | 9781107484184 |