Bemærk: Kan ikke leveres før jul.
Forventes på lager: 04-08-1993
A report from the frontlines of two major American corporations that presents the methods and consequences of regulating workers' language, looks, attitudes, ideas and demeanor. It shows the complex and often unexpected results that come with the routinization of service work.
| Forlag | University of California Press |
| Forfatter | Robin Leidner |
| Type | Bog |
| Format | Paperback / softback |
| Sprog | Engelsk |
| Udgivelsesdato | 04-08-1993 |
| Første udgivelsesår | 1993 |
| Originalsprog | United States |
| Sideantal | 278 |
| Indbinding | Paperback / softback |
| Forlag | University of California Press |
| Sideoplysninger | 278 pages |
| Mål | 151 x 228 x 21 |
| ISBN-13 / EAN-13 | 9780520085008 |