Freedom from Command and Control: Rethinking Management for Lean Service (Bog, Hardback, Engelsk) af John Seddon

Freedom from Command and Control: Rethinking Management for Lean Service

(Bog, Hardback, Engelsk)
Forfatter: John Seddon

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Beskrivelse

Through case material, this Toyota Production Systems adherent illustrates how systems thinking leads to improved service, revenues, and staff morale. He also posits that the service industry fundamentally differs from manufacturing, and shows how Toyota production principles can be transformed for application in that arena.

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Alle detaljer

Forlag Taylor & Francis Inc
Forfatter John Seddon
Type Bog
Format Hardback
Sprog Engelsk
Udgivelsesdato 12-08-2005
Første udgivelsesår 2005
Originalsprog United States
Sideantal 256
Indbinding Hardback
Forlag Taylor & Francis Inc
Sideoplysninger 256 pages
Mål 161 x 233 x 19
ISBN-13 / EAN-13 9781563273278