Making Hostile Words Harmless: A Guide to the Power of Positive Speaking For Helping ... (Bog, Paperback / softback, Engelsk)
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Making Hostile Words Harmless: A Guide to the Power of Positive Speaking For Helping Professionals and Their Clients

(Bog, Paperback / softback, Engelsk)
Forfatter: Kate (Lakeland Cohen-Posey
Making Hostile Words Harmless: A Guide to the Power of Positive Speaking For Helping Professionals and Their Clients
Forlag: John Wiley & Sons Inc

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A groundbreaking new guide introducing a creative and positive approach for dealing with difficult people Making Hostile Words Harmless creatively offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to defuse difficult exchanges.

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Forlag John Wiley & Sons Inc
Forfatter Kate (Lakeland Cohen-Posey
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgivelsesdato 27-05-2008
Første udgivelsesår 2008
Originalsprog United States
Sideantal 208
Indbinding Paperback / softback
Forlag John Wiley & Sons Inc
Sideoplysninger 208 pages
Mål 235 x 156 x 14
ISBN-13 / EAN-13 9780470281949