Managing Hospitality Organizations: Achieving Excellence in the Guest Experience (Bog, Paperback / softback, Engelsk)

Managing Hospitality Organizations: Achieving Excellence in the Guest Experience

(Bog, Paperback / softback, Engelsk)
Forfattere: Robert C. Ford, Michael C. Sturman

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Managing Hospitality Organizations: Achieving Excellence in the Guest Experience, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector.

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Alle detaljer

Forlag SAGE Publications Inc
Forfattere Robert C. Ford, Michael C. Sturman
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgave 3 Revised edition
Udgivelsesdato 29-03-2024
Første udgivelsesår 2024
Originalsprog United States
Sideantal 656
Indbinding Paperback / softback
Forlag SAGE Publications Inc
Sideoplysninger 656 pages
Mål 204 x 255 x 40
ISBN-13 / EAN-13 9781071876275