Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams
(Bog, Paperback / softback, Engelsk)
Forlag:
O'Reilly Media
- Type: Bog
- Format: Paperback / softback
-
Sprog:
Engelsk
- ISBN-13: 9781492076636
- Se flere detaljer ▼
Beskrivelse
This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually map existing customer experience and envision future solutions.
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Alle detaljer
| Forlag | O'Reilly Media |
| Forfatter | James Kalbach |
| Type | Bog |
| Format | Paperback / softback |
| Sprog | Engelsk |
| Udgave | 2 ed |
| Udgivelsesdato | 30-11-2020 |
| Første udgivelsesår | 2020 |
| Originalsprog | United States |
| Sideantal | 400 |
| Indbinding | Paperback / softback |
| Forlag | O'Reilly Media |
| Sideoplysninger | 400 pages |
| Mål | 233 x 187 x 25 |
| ISBN-13 / EAN-13 | 9781492076636 |