Providing Quality in the Public Sector
(Bog, Paperback / softback, Engelsk)
Forlag:
Open University Press
- Type: Bog
- Format: Paperback / softback
-
Sprog:
Engelsk
- ISBN-13: 9780335209552
- Se flere detaljer ▼
Bemærk: Kan ikke leveres før jul.
Beskrivelse
Argues that if public services are to be reformed or improved, achieving the best possible quality of service is essential. This title presents a model for understanding quality and putting it into practice. It examines quality philosophies and approaches. It presents overviews of policy on quality in central and local government.
Læsernes anmeldelser (0)
Alle detaljer
| Forlag | Open University Press |
| Forfattere | Lucy Gaster, Amanda Squires |
| Type | Bog |
| Format | Paperback / softback |
| Sprog | Engelsk |
| Udgave | ed |
| Udgivelsesdato | 16-03-2003 |
| Første udgivelsesår | 2003 |
| Originalsprog | United Kingdom |
| Sideantal | 304 |
| Indbinding | Paperback / softback |
| Forlag | Open University Press |
| Sideoplysninger | 304 pages |
| Mål | 228 x 151 x 25 |
| ISBN-13 / EAN-13 | 9780335209552 |