Sales and Service Digital Transformation: The Arrival of CRM3.0 Era
(Bog, Hardback, Engelsk)
Forlag:
Springer Nature Switzerland AG
- Type: Bog
- Format: Hardback
-
Sprog:
Engelsk
- ISBN-13: 9789819659609
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Beskrivelse
This book provides a systematic and comprehensive introduction to CRM3.0 in the digital era, which includes innovation in sales and service theoretical systems, in digital tools and products, in value evaluation systems, and in support systems, combined with cases of enterprises.
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| Forlag | Springer Nature Switzerland AG |
| Forfatter | Jun Yang |
| Type | Bog |
| Format | Hardback |
| Sprog | Engelsk |
| Udgivelsesdato | 25-06-2025 |
| Første udgivelsesår | 2025 |
| Illustrationer | 135 Illustrations, color; 30 Illustrations, black and white |
| Originalsprog | Switzerland |
| Sideantal | 256 |
| Indbinding | Hardback |
| Forlag | Springer Nature Switzerland AG |
| Sideoplysninger | 256 pages, 135 Illustrations, color; 30 Illustrations, black and white |
| Mål | 235 x 155 |
| ISBN-13 / EAN-13 | 9789819659609 |