Bemærk: Kan leveres før jul.
Forventes på lager: 12-02-2016
This book captures a year's worth of learning about service automation based on a survey, in-depth client case studies, and interviews with service automation clients, providers, and advisors. It gives a balanced, informed and compelling view on gaining the many benefits, as well as managing the downsides, of present and future technologies.
| Forlag | SB Publishing |
| Forfattere | Leslie P. Willcocks, Mary Lacity |
| Type | Bog |
| Format | Hardback |
| Sprog | Engelsk |
| Udgivelsesdato | 12-02-2016 |
| Første udgivelsesår | 2016 |
| Originalsprog | United Kingdom |
| Sideantal | 304 |
| Indbinding | Hardback |
| Forlag | SB Publishing |
| Sideoplysninger | 304 pages |
| Mål | 167 x 243 x 32 |
| ISBN-13 / EAN-13 | 9780956414564 |