Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Disco... (Bog, Hardback, Engelsk)

Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent

(Bog, Hardback, Engelsk)
Forfatter: Henk Akkermans



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This innovative book presents an up-to-date account of service operations, spanning topics such as IT-enabled services, service supply chain and volatility of demand and supply.

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Alle detaljer

Forlag Birkhauser Verlag AG
Forfatter Henk Akkermans
Type Bog
Format Hardback
Sprog Engelsk
Udgave 2018 ed.
Udgivelsesdato 07-05-2018
Første udgivelsesår 2018
Illustrationer 54 Illustrations, color; 3 Illustrations, black and white; XIX, 153 p. 57 illus., 54 illus. in color.
Originalsprog Switzerland
Sideantal 153
Indbinding Hardback
Forlag Birkhauser Verlag AG
Sideoplysninger 153 pages, 54 Illustrations, color; 3 Illustrations, black and white; XIX, 153 p. 57 illus., 54 illu
Mål 210 x 148
ISBN-13 / EAN-13 9783319720166