Bemærk: Kan ikke leveres før jul.
Forventes på lager: 01-03-2000
Sets out simple principles and techniques to enhance your communication skills and ensure you make a positive impact on the telephone. this work provides practical guidance on: taking calls; making calls; using your voice, intonation and language to best effect; and listening attentively and knowing when to take the initiative.
| Forlag | Chartered Institute of Personnel & Development |
| Forfatter | Patrick Forsyth |
| Type | Bog |
| Format | Paperback |
| Sprog | Engelsk |
| Udgave | New ed |
| Udgivelsesdato | 01-03-2000 |
| Første udgivelsesår | 2000 |
| Serie | Management Shapers |
| Originalsprog | United Kingdom |
| Sideantal | 96 |
| Indbinding | Paperback |
| Forlag | Chartered Institute of Personnel & Development |
| Sideoplysninger | 96 pages |
| Mål | 195 x 127 x 9 |
| ISBN-13 / EAN-13 | 9780852928653 |