Using Counselling Skills on the Telephone and in Computer-mediated Communication
(Bog, Paperback / softback, Engelsk)
Forlag:
PCCS Books
- Type: Bog
- Format: Paperback / softback
-
Sprog:
Engelsk
- ISBN-13: 9781898059752
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Beskrivelse
Best-selling practical guide, covering the use of counselling skills on the telephone and telephone counselling. This how-to-do-it book looks at research into counselling on the telephone. It presents the story of a real-life agency and considers the impact of technology such as caller identification and freephone numbers on helping agencies.
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Alle detaljer
| Forlag | PCCS Books |
| Forfatter | Pete Sanders |
| Type | Bog |
| Format | Paperback / softback |
| Sprog | Engelsk |
| Udgave | 3 Revised edition |
| Udgivelsesdato | 10-12-2007 |
| Første udgivelsesår | 2007 |
| Originalsprog | United Kingdom |
| Sideantal | 170 |
| Indbinding | Paperback / softback |
| Forlag | PCCS Books |
| Sideoplysninger | 170 pages |
| Mål | 234 x 158 x 10 |
| ISBN-13 / EAN-13 | 9781898059752 |