Business Process Mapping: Improving Customer Satisfaction (Bog, Hardback, Engelsk) af JM Jacka
  1. Forside
  2. Bøger
  3. Engelske bøger
  4. Kundeservice
  5. Business Process Mapping: Improving Customer Satisfaction

Business Process Mapping: Improving Customer Satisfaction

(Bog, Hardback, Engelsk)
Forfattere: J. Mike Jacka, Paulette J. Keller
Business Process Mapping: Improving Customer Satisfaction
Forlag: John Wiley & Sons Inc

Bemærk: Kan ikke leveres før jul.

Når du handler på WilliamDam.dk, betaler du den pris du ser.

  • Ingen gebyrer
  • Ingen abonnementer
  • Ingen bindingsperioder

Relaterede kategorier

Kundeservice
  = Emner / kategorier
  = Sektioner / guides
  = Specialsider
  = Kampagner

Beskrivelse

Now fully revised and updated--a powerful, customer-focused tool for business improvement Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.

Læsernes anmeldelser (0)

Alle detaljer

Forlag John Wiley & Sons Inc
Forfattere J. Mike Jacka, Paulette J. Keller
Type Bog
Format Hardback
Sprog Engelsk
Udgave 2 ed
Udgivelsesdato 10-07-2009
Første udgivelsesår 2009
Illustrationer Tables: 0 B&W, 0 Color; Exhibits: 88 B&W, 0 Color
Originalsprog United States
Sideantal 336
Indbinding Hardback
Forlag John Wiley & Sons Inc
Sideoplysninger 336 pages, Tables: 0 B&W, 0 Color; Exhibits: 88 B&W, 0 Color
Mål 230 x 160 x 29
ISBN-13 / EAN-13 9780470444580