Call Center Continuity Planning
(Bog, Paperback / softback, Engelsk)
Forlag:
Taylor & Francis Ltd
- Type: Bog
- Format: Paperback / softback
-
Sprog:
Engelsk
- ISBN-13: 9780367455736
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Beskrivelse
A disruption in call center operation can conceivably cost hundreds of thousands of dollars. And multiple disruptions can cost in the millions. Call Center Continuity Planning shows how to plan for - and avoid - service interruptions through disasters large and small. This book covers how to deal with everything from power outages to major hurrican
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Alle detaljer
| Forlag | Taylor & Francis Ltd |
| Forfatter | Jim Rowan |
| Type | Bog |
| Format | Paperback / softback |
| Sprog | Engelsk |
| Udgivelsesdato | 26-11-2019 |
| Første udgivelsesår | 2019 |
| Originalsprog | United Kingdom |
| Sideantal | 442 |
| Indbinding | Paperback / softback |
| Forlag | Taylor & Francis Ltd |
| Sideoplysninger | 442 pages |
| Mål | 280 x 216 x 28 |
| ISBN-13 / EAN-13 | 9780367455736 |