Consumer Management in the Internet Age: How Customers Became Managers in the Modern ... (Bog, Hardback, Engelsk)
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Consumer Management in the Internet Age: How Customers Became Managers in the Modern Workplace

(Bog, Hardback, Engelsk)
Forfatter: Joshua Sperber
Consumer Management in the Internet Age: How Customers Became Managers in the Modern Workplace
Forlag: Bloomsbury Publishing PLC

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Beskrivelse

This book analyzes online consumer management, a practice in which customers monitor, report on, and discipline workers through posting online reviews. Through examining reviewer communities, the author analyzes the ways in which our need for collective purpose is increasingly transformed into profit production under modern capitalism.

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Alle detaljer

Forlag Bloomsbury Publishing PLC
Forfatter Joshua Sperber
Type Bog
Format Hardback
Sprog Engelsk
Udgivelsesdato 27-02-2019
Første udgivelsesår 2019
Originalsprog United States
Sideantal 144
Indbinding Hardback
Forlag Bloomsbury Publishing Plc
Sideoplysninger 144 pages
Mål 159 x 236 x 17
ISBN-13 / EAN-13 9781498592215