Contact Center Management: From Complaint Department to Value Center
(Bog, Paperback / softback, Engelsk)
Forlag:
Lannoo Publishers
- Type: Bog
- Format: Paperback / softback
-
Sprog:
Engelsk
- ISBN-13: 9789401454100
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Beskrivelse
Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client.
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| Forlag | Lannoo Publishers |
| Forfatter | Jan Smets |
| Type | Bog |
| Format | Paperback / softback |
| Sprog | Engelsk |
| Udgivelsesdato | 18-01-2019 |
| Første udgivelsesår | 2019 |
| Illustrationer | 30 Illustrations, color |
| Originalsprog | Belgium |
| Sideantal | 286 |
| Indbinding | Paperback / softback |
| Forlag | Lannoo Publishers |
| Sideoplysninger | 286 pages, 30 Illustrations, color |
| Mål | 170 x 239 x 25 |
| ISBN-13 / EAN-13 | 9789401454100 |