Current Issues and Development in Hospitality and Tourism Satisfaction (Bog, Hardback, Engelsk)
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Current Issues and Development in Hospitality and Tourism Satisfaction

(Bog, Hardback, Engelsk)
Forfattere: Muzaffer (University of South Carolina Uysal, John A Williams
Current Issues and Development in Hospitality and Tourism Satisfaction
Forlag: Taylor & Francis Inc

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Experts from the field explore customer satisfaction strategies, examining both the long term and short-term results. Includes various methods for managers to anticipate consumer needs and perceptions, reducing dissatisfaction.

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Alle detaljer

Forlag Taylor & Francis Inc
Forfattere Muzaffer (University of South Carolina Uysal, John A Williams
Type Bog
Format Hardback
Sprog Engelsk
Udgivelsesdato 03-09-2004
Første udgivelsesår 2004
Originalsprog United States
Sideantal 218
Indbinding Hardback
Forlag Taylor & Francis Inc
Sideoplysninger 218 pages
Mål 216 x 156
ISBN-13 / EAN-13 9780789024336