Customer Experience Management in the Caribbean: Concepts, Case Studies and Challenges (Bog, Hardback, Engelsk)
  1. Forside
  2. Bøger
  3. Engelske bøger
  4. Kundeservice
  5. Caribien
  6. Serviceerhverv
  7. Customer Experience Management in the Caribbean: Concepts,...

Customer Experience Management in the Caribbean: Concepts, Case Studies and Challenges

(Bog, Hardback, Engelsk)
Customer Experience Management in the Caribbean: Concepts, Case Studies and Challenges
Forlag: CABI Publishing

Bemærk: Kan ikke leveres før jul.

Når du handler på WilliamDam.dk, betaler du den pris du ser.

  • Ingen gebyrer
  • Ingen abonnementer
  • Ingen bindingsperioder

Relaterede kategorier

Caribien Kundeservice Serviceerhverv
  = Emner / kategorier
  = Sektioner / guides
  = Specialsider
  = Kampagner

Beskrivelse

In light of the shift from service and satisfaction to loyalty and retention, Customer Experience (CX) is vital, involving all interactions with a brand. Success demands planning, training, data use, tech adaptation. Caribbean context explored, discussing theories, cases, challenges, trends shaping CX's future impact.

Læsernes anmeldelser (0)

Alle detaljer

Forlag CABI Publishing
Type Bog
Format Hardback
Sprog Engelsk
Udgivelsesdato 18-09-2024
Første udgivelsesår 2024
Fagredaktør Dr Leslie-Ann (University of the West Indies St. Augustine Jordan, Anne P. (University of the West Indies Crick
Originalsprog United Kingdom
Sideantal 160
Indbinding Hardback
Forlag CABI Publishing
Sideoplysninger 160 pages
Mål 179 x 253 x 18
ISBN-13 / EAN-13 9781800626775