Designing Service Processes to Unlock Value (Bog, Paperback / softback, Engelsk) af Joy M. Field
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Designing Service Processes to Unlock Value

(Bog, Paperback / softback, Engelsk)
Forfatter: Joy M. Field
Forlag: Business Expert Press

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Explores how service processes can be designed to leverage the expanding range of opportunities for service providers and customers to co-create value. Readers will learn about frameworks for value co-creation and models for designing all types of service processes, as well as the unique challenges of designing knowledge-intensive services.

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Alle detaljer

Forlag Business Expert Press
Forfatter Joy M. Field
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgave Third Edition
Udgivelsesdato 30-12-2020
Første udgivelsesår 2020
Originalsprog United States
Sideantal 186
Indbinding Paperback / softback
Forlag Business Expert Press
Sideoplysninger 186 pages
Mål 228 x 152 x 10
ISBN-13 / EAN-13 9781953349262