Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way (Bog, Hardback, Engelsk) af Joseph Michelli

Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way

(Bog, Hardback, Engelsk)
Forfatter: Joseph Michelli

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Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision.

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Alle detaljer

Forlag McGraw-Hill Education - Europe
Forfatter Joseph Michelli
Type Bog
Format Hardback
Sprog Engelsk
Udgave ed
Udgivelsesdato 16-12-2015
Første udgivelsesår 2015
Illustrationer 0 Illustrations
Originalsprog United States
Sideantal 304
Indbinding Hardback
Forlag McGraw-Hill Education - Europe
Sideoplysninger 304 pages, 0 Illustrations
Mål 165 x 237 x 33
ISBN-13 / EAN-13 9780071806305