Joseph Michelli Forfatter
Visning: Type : Alle | Sprog : Alle | Format : Alle
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The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging (Bog, Hardback, Engelsk)Levering: Skaffevare (forvent 14 - 30 hverdage)
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company (Bog, Hardback, Engelsk)
When it comes to quality, style, and service, The Ritz-Carlton Hotel... Læs mere
Levering: 6 - 9 hverdage -
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way (Bog, Hardback, Engelsk)
Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision.
Levering: 6 - 9 hverdage -
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People (Bog, Hardback, Engelsk)
Explains that the international success of Starbucks begins with a promise: to inspire and nurture... Læs mere
Levering: 6 - 9 hverdage -
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System (Bog, Hardback, Engelsk)
The internationally bestselling author of The Starbucks Experience reveals how UCLA Health System achieves the highest levels of excellence--and explains how business leaders in any industry can get the same results
Levering: Skaffevare (forvent 14 - 30 hverdage) -
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary (Bog, Hardback, Engelsk)
Offers a blend of boardroom strategies, employee motivation tips, community involvement, and customer satisfaction. This... Læs mere
Levering: 6 - 9 hverdage -
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW (Bog, Hardback, Engelsk)
Given unprecedented access to one of the most successful online retailers in the world, the bestselling author of The Starbucks Experience unveils the customer-experience strategies that have made Zappos the model of leadership success
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Leading the Starbucks Way (PB) (Bog, Paperback / softback, Engelsk)Levering: Skaffevare (forvent 14 - 30 hverdage)
