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Forventes på lager: 16-11-2011
Given unprecedented access to one of the most successful online retailers in the world, the bestselling author of The Starbucks Experience unveils the customer-experience strategies that have made Zappos the model of leadership success
| Forlag | McGraw-Hill Education - Europe |
| Forfatter | Joseph Michelli |
| Type | Bog |
| Format | Hardback |
| Sprog | Engelsk |
| Udgave | ed |
| Udgivelsesdato | 16-11-2011 |
| Første udgivelsesår | 2011 |
| Illustrationer | 5 Illustrations |
| Originalsprog | United States |
| Sideantal | 320 |
| Indbinding | Hardback |
| Forlag | McGraw-Hill Education - Europe |
| Sideoplysninger | 320 pages, 5 Illustrations |
| Mål | 216 x 142 x 27 |
| ISBN-13 / EAN-13 | 9780071749589 |