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Excellence in Managing Worldwide Customer Relationships

(Bog, Hardback, Engelsk)
Forfatter: Thomas A. Cook
Excellence in Managing Worldwide Customer Relationships
Forlag: Taylor & Francis Inc

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Beskrivelse

This book will first look at the obstacles in customer service management and provide a 10-step process for developing a best-practices approach that offers the best opportunity for excellence, world class initiatives, and high client satisfaction and retention levels.

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Alle detaljer

Forlag Taylor & Francis Inc
Forfatter Thomas A. Cook
Type Bog
Format Hardback
Sprog Engelsk
Udgivelsesdato 08-11-2016
Første udgivelsesår 2016
Serie The Global Warrior Series
Illustrationer 170 Illustrations, black and white
Originalsprog United States
Sideantal 364
Indbinding Hardback
Forlag Taylor & Francis Inc
Sideoplysninger 364 pages, 170 Illustrations, black and white
Mål 165 x 241 x 26
ISBN-13 / EAN-13 9781482226195