Fasten Your Seatbelt: The Passenger is Flying the Plane (Bog, Hardback, Engelsk) af Nawal K. Taneja
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Fasten Your Seatbelt: The Passenger is Flying the Plane

(Bog, Hardback, Engelsk)
Forfatter: Nawal K. Taneja
Fasten Your Seatbelt: The Passenger is Flying the Plane
Forlag: Taylor & Francis Ltd

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Beskrivelse

Fourth in a series written at the request of practitioners in the global airline industry, this book is about customer behaviour and how to address it. It provides discussion of the changes required on the part of airline management not only to think boldly, but also to execute courageously, strategies to fly ahead of their customers.

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Alle detaljer

Forlag Taylor & Francis Ltd
Forfatter Nawal K. Taneja
Type Bog
Format Hardback
Sprog Engelsk
Udgivelsesdato 09-08-2005
Første udgivelsesår 2005
Originalsprog United Kingdom
Sideantal 262
Indbinding Hardback
Forlag Taylor & Francis Ltd
Sideoplysninger 262 pages
Mål 240 x 164 x 21
ISBN-13 / EAN-13 9780754645283