Have you ever wondered why most newspapers are so large? Or why management consultants work such long hours? Or why hotels still insist on having check-in desks? Ask anyone in these industries, and their answer will be the same: "That's the way we've always done it."
Cutting edge, pithy and provocative, this is a no-holds barred analysis of business today that will entertain and appall you in equal measure. It reveals the scandals, quirks, counter-intuitive behaviour and downright silliness that make up business today.