Communication and Teamwork: An Introduction for Support Staff contains essential strategies about interpersonal relations, customer service,... Læs mere
Foundations of Library Services is both a text for professors who teach the introductory course in library support staff programs and an introductory reference manual for support staff who work in libraries
Communication and Teamwork: An Introduction for Support Staff contains essential strategies about interpersonal relations, customer service,... Læs mere
In this one book, you’ll find everything a library support staff member needs to know to meet ALA’s competencies for support staff working with library collections.