John Seddon Forfatter
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Systems Thinking in the Public Sector: The Failure of the Reform Regime.... and a Manifesto for a Better Way (Bog, Paperback / softback, Engelsk)
..".an extraordinary insight into why, at the end of each month, millions of us are left wondering... Læs mere
Levering: 6 - 9 hverdage -
The Whitehall Effect: How Whitehall Became the Enemy of Great Public Services and What We Can Do about It (Bog, Paperback / softback, Engelsk)
John Seddon is back with an uncompromising account of Whitehall's effect on public services. It's a damning read. He explains how successive governments have undermined our public... Læs mere
Levering: 6 - 9 hverdage
