En revolutionerende tilgang til kundeservice Raving fans er skrevet i samme fortællende stil som Gung Ho! og anvender en enkel og charmerende... Læs mere
Gør dine teams supereffektive! En fortælling om de fire udviklingstrin, et team skal gennemgå for at opnå fremragende resultater. Aldrig har virksomheders og... Læs mere
Mennesker er dyrene overlegen siges det. Men er det sandt? Ikke ifølge det nye brag af en erhvervsbog, GUNG HO skrevet af Ken Blanchard og Sheldon Bowles. Via... Læs mere
Dette er historien om en minutchef, som havde så stor succes på alle måder, at han glemte én vigtig ting: Han glemte at holde sig i form. Der var så... Læs mere
What do you think would happen if instead of trying to catch people doing something wrong, we started trying to catch people doing something right?
Denne bog handler om, at man opnår utrolige resultater, hvis man blot arbejder sammen. En plus en er virkelig lig med tre… mindst. Når du har læst... Læs mere
The bestselling co-author of the legendary The One Minute Manager(R) and a former Twitter executive join... Læs mere
Kelsey Young is an optimistic but disillusioned sales associate working her way through college. Her world opens up when one of her professors challenges her to create a culture of service at her workplace by putting the five components of Legendary Service into practice.
The Generosity Factor invites you to discover the secret of true success. Here’s a hint: it’s what Jesus told us about giving away our time, talent, and treasure. Read this book … reap the rewards.
The bestselling co-author of the legendary The One Minute Manager® and a former Twitter executive join forces to create the ultimate guide to creating powerful mentoring relationships.
By the bestselling author of The One Minute Manager, a business parable that teaches organizations to cope successfully with change.