This book provides an overview of the various methods for creating and implementing efficient work processes. The author presents the most important tools for working on improvement projects such as process mapping, Ishikawa diagram, burn-down chart, or Pareto chart.
This book provides an overview of the various methods for creating and implementing efficient work processes. The author presents the most important tools for working on improvement projects such as process mapping, Ishikawa diagram, burn-down chart, or Pareto chart.
Die Anwendung der im ersten Teil beschriebenen Methoden und Tools wird anschaulich dargestellt und mit Tipps und Tricks ergänzt.