Bemærk: Kan ikke leveres før jul.
Aims to teach participants the skills they need to successfully resolve conflict and create win-win situations. This book shows how to: get tension right out on the table; figure out what's bothering the other person; and communicate the real, underlying concerns.
Bemærk: Kan ikke leveres før jul.
In this work, readers can learn how to prepare a meeting, warm up the attendees, stimulate discussion, prompt creative problem-solving, manage conflict, build consensus and close with a bang.
Bemærk: Kan ikke leveres før jul.
Mel Silberman's latest book shows how to design for specific training situations and learning outcomes using his proven... Læs mere