Until now, the shift from brick-and-mortar to the smartphone has been about service, cost and convenience. Now, it’s also a matter of public health. In some industries, this trend has been evident for some time. But now it’s going to accelerate across the gamut of industry.
Emphasizes practicality and a can do attitude in the face of the various challenges, big and small. This title contains study questions that highlight critical leadership lessons and includes corresponding notes that provide up-front guidance.