Steven Van Belleghem Forfatter
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The Offer You Can't Refuse: What If Customers Want More Than Excellent Service? (Bog, Paperback / softback, Engelsk)
How can you stay relevant for your customers? The answer is a combination of the following three factors: technology, personal involvement and social commitment.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
Customers the Day After Tomorrow: How to Attract Customers in a World of AI, Bots and Automation (Bog, Paperback / softback, Engelsk)
Steven Van Belleghem uses his research into more than 300 innovative companies, to answer the question of how to be customer-oriented in a world of automation and digitalisation.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
The Conversation Company: Boost Your Business Through Culture, People and Social Media (Bog, Paperback / softback, Engelsk)
The Conversation Company will help your organization become a business in which people are the key driver of growth, sharing engaging content and building the company's culture and business objectives.
Levering: Skaffevare (forvent 14 - 30 hverdage) -
When Digital Becomes Human: The Transformation of Customer Relationships (Bog, Paperback / softback, Engelsk)
Combine the benefits of digital opportunity and service with human experience to add 'heart' to the digital experience and guarantee consumer satisfaction.
Status: Skaffevare (forvent 3 - 8 uger) -
When Digital Becomes Human: The Transformation of Customer Relationships (Bog, Hardback, Engelsk)
Combine the benefits of digital opportunity and service with human experience to add 'heart' to the digital experience and guarantee consumer satisfaction.
Status: Skaffevare (forvent 3 - 8 uger) -
The Customer Passion: 101 Ways to Meet Customer Expectations and Stand Out (Bog, Hardback, Engelsk)
Packed with real-world examples and grounded in best practices, learn how to deliver multi-layered experiences which will surprise and delight customers in equal measure
Levering: Kan forudbestilles (Forventes d. 03-07-2026) -
The Customer Passion: 101 Ways to Meet Customer Expectations and Stand Out (Bog, Paperback / softback, Engelsk)
Packed with real-world examples and grounded in best practices, learn how to deliver multi-layered experiences which will surprise and delight customers in equal measure
Levering: Kan forudbestilles (Forventes d. 03-07-2026)
