Service Encounters in Tourism, Events and Hospitality: Staff Perspectives (Bog, Paperback / softback, Engelsk) af Miriam Firth
  1. Forside
  2. Bøger
  3. Engelske bøger
  4. Personaleledelse og HR-ledelse
  5. Serviceindustri og turisme
  6. Serviceerhverv
  7. Service Encounters in Tourism, Events and Hospitality: Staff...

Service Encounters in Tourism, Events and Hospitality: Staff Perspectives

(Bog, Paperback / softback, Engelsk)
Forfatter: Miriam Firth
Service Encounters in Tourism, Events and Hospitality: Staff Perspectives
Forlag: Channel View Publications Ltd

Bemærk: Kan leveres før jul.

Når du handler på WilliamDam.dk, betaler du den pris du ser.

  • Ingen gebyrer
  • Ingen abonnementer
  • Ingen bindingsperioder

Relaterede kategorier

Personaleledelse og HR-ledelse Serviceerhverv Serviceindustri og turisme
  = Emner / kategorier
  = Sektioner / guides
  = Specialsider
  = Kampagner

Beskrivelse

This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge. Each chapter includes learning objectives, questions and summaries.

Læsernes anmeldelser (0)

Alle detaljer

Forlag Channel View Publications Ltd
Forfatter Miriam Firth
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgivelsesdato 30-01-2020
Første udgivelsesår 2020
Serie Aspects of Tourism
Originalsprog United Kingdom
Sideantal 188
Indbinding Paperback / softback
Forlag Channel View Publications Ltd
Sideoplysninger 188 pages
Mål 154 x 234 x 11
ISBN-13 / EAN-13 9781845417260