Bemærk: Kan ikke leveres før jul.
Forventes på lager: 31-07-2017
The role of service level manager is critical in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to establish, negotiate, manage or update service level agreements and to use these as the basis of continual service improvement.
| Forlag | BCS Learning & Development Limited |
| Forfatter | John Sansbury |
| Type | Bog |
| Format | Paperback / softback |
| Sprog | Engelsk |
| Udgivelsesdato | 31-07-2017 |
| Første udgivelsesår | 2017 |
| Serie | BCS Guides to IT Roles |
| Originalsprog | United Kingdom |
| Sideantal | 152 |
| Indbinding | Paperback / softback |
| Forlag | BCS Learning & Development Limited |
| Sideoplysninger | 152 pages |
| Mål | 198 x 129 x 9 |
| ISBN-13 / EAN-13 | 9781780172941 |