Serving Online Customers: Lessons for Libraries from the Business World (Bog, Paperback / softback, Engelsk)
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Serving Online Customers: Lessons for Libraries from the Business World

(Bog, Paperback / softback, Engelsk)
Forfatter: Donald A. (Retired from University of California Barclay
Serving Online Customers: Lessons for Libraries from the Business World
Forlag: Bloomsbury Publishing PLC

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Beskrivelse

To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations.

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Alle detaljer

Forlag Bloomsbury Publishing PLC
Forfatter Donald A. (Retired from University of California Barclay
Type Bog
Format Paperback / softback
Sprog Engelsk
Udgivelsesdato 23-07-2014
Første udgivelsesår 2014
Illustrationer 7 BW Photos, 9 Tables
Originalsprog United States
Sideantal 232
Indbinding Paperback / softback
Forlag Bloomsbury Publishing Plc
Sideoplysninger 232 pages, 7 BW Photos, 9 Tables
Mål 152 x 230 x 17
ISBN-13 / EAN-13 9780810887329