Smart Service Systems, Operations Management, and Analytics: Proceedings of the 2019 ... (Bog, Hardback, Engelsk)
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Smart Service Systems, Operations Management, and Analytics: Proceedings of the 2019 INFORMS International Conference on Service Science

(Bog, Hardback, Engelsk)
Forlag: Springer Nature Switzerland AG

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Beskrivelse

Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users‘ both utilitarian and socio-psychological needs.

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Alle detaljer

Forlag Springer Nature Switzerland AG
Type Bog
Format Hardback
Sprog Engelsk
Udgave 2020 ed.
Udgivelsesdato 26-11-2019
Første udgivelsesår 2019
Serie Springer Proceedings in Business and Economics
Illustrationer 92 Illustrations, color; 28 Illustrations, black and white
Fagredaktør Hui Yang, Robin Qiu, Weiwei Chen
Originalsprog Switzerland
Sideantal 403
Indbinding Hardback
Forlag Springer Nature Switzerland AG
Sideoplysninger 403 pages, 92 Illustrations, color; 28 Illustrations, black and white
Mål 235 x 155
ISBN-13 / EAN-13 9783030309664