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Forventes på lager: 22-10-2012
The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.
| Forlag | Palgrave Macmillan |
| Forfattere | E. Kasabov, A. Warlow |
| Type | Bog |
| Format | Hardback |
| Sprog | Engelsk |
| Udgivelsesdato | 22-10-2012 |
| Første udgivelsesår | 2012 |
| Illustrationer | XI, 154 p. |
| Originalsprog | United Kingdom |
| Sideantal | 154 |
| Indbinding | Hardback |
| Forlag | Palgrave Macmillan |
| Sideoplysninger | 154 pages, XI, 154 p. |
| Mål | 239 x 164 x 21 |
| ISBN-13 / EAN-13 | 9780230284197 |